Interested in working for Learn On Demand Systems?
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Click on the job titles below to check out our available positions and their requirements.
CURRENT OPENINGS
Cloud Software Developer – [REMOTE – US ONLY]
Job Overview:
We are currently seeking a .NET Cloud Developer for in the Information Technology Services domain. This position is completely remote, a qualifying candidate is expected to have a home workspace that includes a quiet area for meetings and conference calls.
Requirements:
- C#
- Microsoft Azure
- Amazon Web Services
- Google Cloud Platform
- Develop complex automation tasks and workflows
- MS SQL
- Practical Agile experience.
- Experience delivering enterprise software
Interpersonal Skills:
- Good communication and interpersonal skills
- Ability to work on own initiative and as part of a team
- A pro-active person who can take direction well and can come up with ideas
Additional Information:
We value our professionals, providing comprehensive benefits, exciting challenges and the opportunity for growth. This is a permanent position.
Help Desk Technician – [Remote US only]
Assist our customers and provide timely answers to their questions using multiple communication types (email/ticket system, phone, IM). This position requires focus on excellent customer service skills and moderate technical knowledge. Candidates should have the ability to clearly communicate and quickly assess escalation scenarios. Learn on Demand Systems has users from around the world and provides support 24/7 every day of the year.
General Responsibilities:
- Assist customers with questions and issues around their lab user interface
- End users require support on usernames, passwords, lab launches, connectivity and lab content
- Operations managers require support with class creation, rosters, lab launch testing usernames, passwords and other issues
- Instructors
- Lab developers
- High priority client-specific programs
- Escalate tickets per call tree when necessary to internal departments and team members
- Support other internal departments as needed
- Perform testing of One Learn Lab on Demand and One Learn Training Management Systems platform services and features
- Report and document issues for Platform Team
- Work with Operations/Content on projects
- Develop and maintain best practices for use of Learn on Demand Systems
- Provide feedback on the self-help articles available to users/clients
- Provide/maintain internal documentation used by the help desk team on common tips and tricks to alleviate tickets
- Perform routine maintenance on One Learn Lab on Demand to ensure compliance with best practices and procedures
Expectations:
- At all times have a thorough understanding of all aspects of Learn on Demand Systems services and products, including all features, functions, and capabilities
- Training Management System
- IDLx
- Lab on Demand
- ABA/PBT
- Automation Tools
- Cloud-Based Solutions (Azure, AWS)
- Shared Labs
- Original Content
- Be familiar with high priority clients/programs and general users of Learn on Demand Systems
- Have a solid technical background on the following
- Basic PC equipment
- Audio configuration
- MS Office365 Applications
- Skype for Business
- Ticket tracking and timekeeping software
- Virtualization
- Classrooms, labs, courseware and other parts of Technical Education
Software Developer – [REMOTE – US ONLY]
Job Overview:
We are currently seeking a Full Stack .NET Developer in the Information Technology Services domain. This position is completely remote, a qualifying candidate is expected to have a home workspace that includes a quiet area for meetings and conference calls.
Requirements:
- Full stack functional implementation
- C#
- ASP.Net MVC
- MS SQL
- HTML 5
- Javascript
- CSS
- Good UI/UX skills
- 5 years of experience designing and developing multi-tier application using C# .Net technologies
- Practical Agile experience
- Experience delivering enterprise software
Interpersonal Skills:
- Good communication and interpersonal skills
- Ability to work on own initiative and as part of a team
- Pro-active person who can take direction well and can come up with ideas
Additional Information:
We value our professionals, providing comprehensive benefits, exciting challenges and the opportunity for growth. This is a permanent position.